Complaint and return

Please inform us if you received the wrong products or if you order in not colmplete. If you haven’t received your order or the item you received is not as described, you can report a problem at reklamacje@paperconcept.pl.

Products complains and products that are returned can be delivered to the our local store or you can sent it to the following address:

PaperConcept
ul. Trakt Lubelski 135
04-790 Warszawa

Download the files with the forms to be filled in:
Products complaint form (PDF)
Product return form (PDF)